Lifestyle

Florence Cracks Down on Self Check-in Keyboxes to Tackle Over-Tourism

Published On Thu, 20 Feb 2025
Priyanka Deshmukh
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Florence has taken a firm stand against over-tourism by ordering the removal of self check-in keyboxes from holiday rental properties by February 25. The decision, aimed at preserving the city’s historic charm and improving security, affects many short-term rental owners who use keyboxes for convenient guest check-ins, particularly those listing on Airbnb and similar platforms.
While keyboxes save time by eliminating the need for in-person key exchanges, critics argue they are unsightly and compromise security by allowing anonymous check-ins. Mayor Sara Funaro announced that city officials would begin inspections next week, removing keyboxes that violate the new rule. Property owners who fail to comply face fines of up to 400 euros.
Florence is not alone in addressing the impact of mass tourism. Other major Italian destinations, including Rome and Venice, have also introduced measures to regulate short-term rentals, following concerns over rising housing costs and declining availability for local residents. Many hotel owners have voiced frustration, arguing that unregulated holiday lets undercut traditional hospitality businesses. The Italian government has already issued a nationwide rule requiring visual guest identification at check-ins, reinforcing the crackdown on anonymous stays.
Local activists, such as Massimo Torelli, who leads the "Let's Save Florence to Live in It" campaign, have been protesting the widespread presence of keyboxes by marking them with red crosses. Torelli welcomed the city’s decision, expressing hope that the number of short-term rental apartments would drop from 15,000 to around 7,000-8,000, freeing up more homes for residents. As Florence continues its efforts to curb uncontrolled tourism, this move signals a broader push across Italy to balance tourism with local needs, ensuring historic cities remain livable for their communities.
Disclaimer: This image is taken from Reuters file.